Privacy Policy

Last updated: 2025-04-27

This Privacy Policy explains how Xtreme Labs (“we”, “us”, “our”) collects, uses, and protects personal information when you visit our website or contact us for our services.

1) Information we collect

  • Contact information: name, phone number, email address, message content when you contact us.
  • Usage data: device/browser information and interactions on the website (as provided by analytics or server logs, if enabled).
  • Cookies: small files used to remember preferences and improve the site (if enabled).

2) How we use information

  • To respond to enquiries and provide customer support.
  • To deliver and improve our services (websites, fintech systems, and custom applications).
  • To maintain security, prevent fraud, and troubleshoot issues.
  • To comply with legal obligations where applicable.

3) Sharing of information

We do not sell your personal information. We may share information only when necessary:

  • With service providers helping us operate the website or deliver services (e.g., hosting), under appropriate confidentiality controls.
  • If required by law, legal process, or to protect rights, safety, and security.

4) Payments

If we accept payments through third-party payment processors, payment details are handled by the payment provider according to their policies. We do not store full card or wallet credentials on our servers.

5) Data retention

We keep personal information only as long as needed for the purposes described in this policy (for example, to respond to requests, fulfill contracts, and meet legal/accounting requirements).

6) Security

We use reasonable administrative and technical safeguards to protect information. No method of transmission over the internet is 100% secure, but we work to maintain strong protections.

7) Your choices

  • You can request access, correction, or deletion of your personal information, subject to legal requirements.
  • You can disable cookies in your browser settings (some site features may be affected).

8) Contact us

If you have questions about this Privacy Policy, contact Xtreme Labs:
Phone/WhatsApp: +256701696423